The Rise of the Chief Revenue Officer and Chief Commercial Officer

by Melanie, on 16 Feb 2021

For our latest interview, and the first in a series focusing on revenue and customer experience, I sat down with Cullen Onstott.

Cullen is Managing Director at The Onstott Group, a leading retained executive search firm located in Boston. They specialize in the technology, healthcare, industrial, consumer and business services sectors.

In this video, Cullen and I chat about:

  • The rise of the Chief Revenue Officer role and how it differs from a Chief Commercial Officer
  • When a company could benefit from having someone in this role.
  • If adding a CRO creates a top-heavy C-suite
  • Where the CRO sits in terms of the leadership "pecking order"
  • Attributes that are unique to the CRO role

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Topics:LeadershipCustomer Experience