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Strategic Piece Talks / Customer Experience

by Melanie, on 20 Apr 2021

For our third video in our series of interviews with Chief Revenue Officers, Melanie interviewed Stephen Yusko. Steve is the CRO at Theorem Geo, which provides information technology & strategic …

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Topics:Customer ExperienceRevenue

by Sara Patterson, on 25 Mar 2021

Customer experience (CX) has been the driving force behind many successful organizations throughout the years. For example, financial management company Workday assigns every client with a dedicated customer success manager …

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Topics:Customer Experience

by Matt, on 23 Mar 2021

We’ve all experienced sticker shock. It happens when the price we’re quoted – or literally see on the sticker – is much higher (or, interestingly, much lower) than we were …

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Topics:Customer Experience

by Melanie, on 16 Mar 2021

For our second video focusing on the Chief Revenue Officer, I interviewed Mark Truman. Mark is the CRO of EdgePetrol, which provides pricing software that gives station owners real-time accurate …

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Topics:Customer ExperienceRevenue

by Melanie, on 16 Feb 2021

For our latest interview, and the first in a series focusing on revenue and customer experience, I sat down with Cullen Onstott. Cullen is Managing Director at The Onstott Group, …

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Topics:Human ResourcesCustomer ExperienceRevenue