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Melanie

Melanie

Recent Posts by Melanie:

by Melanie, on 22 Dec 2020

There are a number of places where you can learn about the latest HubSpot product updates and Strategic Piece Talks is one of them. By rounding these up in one …

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Topics:HubSpot

by Melanie, on 8 Dec 2020

In this latest video, I sat down with Scott Nguyen, Co-Founder & CEO of 17Terawatts, whose mission is to be the leader in solar customer experience. 17Terawatts’ platform, Bodhi automates …

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Topics:Customer Experience

by Melanie, on 1 Dec 2020

You're a savvy buyer and know that there is the cost of software, and then there is the total cost of owning the software, even when you're on a recurring contract. When …

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Topics:Marketing TechnologyHubSpot

by Melanie, on 24 Nov 2020

Matt and I started working under the Strategic Piece name on January 1st this year. We've talked to many business owners who launched in 2020 and it's been an interesting …

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Topics:Strategic Piece

by Melanie, on 17 Nov 2020

When I told Matt that I was writing about clean databases, I jokingly tried to justify it as "a very sexy topic." He said: "well, some of the customer experience …

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Topics:Customer Relationship ManagementMarketing Technology