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by Matt, on 10 Dec 2020

Strategic Piece is one year old! And, what better way to celebrate than to unveil our updated mission and services based on the clarity that we’ve gained over the past …

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Topics:Strategic Piece News

by Melanie, on 8 Dec 2020

In this latest video, I sat down with Scott Nguyen, Co-Founder & CEO of 17Terawatts, whose mission is to be the leader in solar customer experience. 17Terawatts’ platform, Bodhi automates …

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Topics:Customer Experience

by Melanie, on 1 Dec 2020

You're a savvy buyer and know that there is the cost of software, and then there is the total cost of owning the software, even when you're on a recurring contract. When …

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Topics:Marketing TechnologyHubSpot

by Melanie, on 24 Nov 2020

Matt and I started working under the Strategic Piece name on January 1st this year. We've talked to many business owners who launched in 2020 and it's been an interesting …

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Topics:Strategic Piece

by Melanie, on 17 Nov 2020

When I told Matt that I was writing about clean databases, I jokingly tried to justify it as "a very sexy topic." He said: "well, some of the customer experience …

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Topics:Customer Relationship ManagementMarketing Technology