Strategic Piece Talks / Customer Experience (3)

by Melanie, on 8 Dec 2020

In this latest video, I sat down with Scott Nguyen, Co-Founder & CEO of 17Terawatts, whose mission is to be the leader in solar customer experience. 17Terawatts’ platform, Bodhi automates …

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Topics:Customer Experience

by Melanie, on 20 Oct 2020

If you have at least one customer, they've had an experience dealing with your company. So, you have a customer experience, even if your team hasn't put much thought into …

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Topics:Customer Experience

by Melanie, on 25 Aug 2020

We’ve read and heard a lot recently about how people don’t want to be marketed to or sold to, especially not now. But, they are open and want educational material …

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Topics:Customer Experience